My experience with Brown and Pratt has been awesome! Brandon Smith has went above and beyond to assist me. Everything from my initial set up design for my bags, providing a quality product and exceeding all delivery deadlines. As a small business owner this type of customer service is invaluable!
Sweet-D-Licious Kettle Corn
The staff at Brown and Pratt are completely focused on customer service. They are friendly, helpful, and efficient all the way from order processing to dock pick-up. They are a critical part of what I need to run my small business successfully!
I want to thank you for your effort this year, especially the last few months. It is frustrating how many vendors don’t get customer service. I truly appreciate the ones that do – like you and Brown and Pratt.
As an emerging startup, we’ve been working with Brown & Pratt since our earliest days and this partnership has made scaling up our business much smoother. They are always easy to work with, accommodating, prompt, and really feel invested in our success.
Gil, also want to thank you for your voicemail. That was my mother-in-law. That was sweet of you to call.